Shipping policy

Delivery Info

Can I collect my order?

As we're an online business, we do not have the option to collect. All orders will need to be shipped via courier.

Do you ship internationally?

Not currently, however, we do plan to serve global customers in the near future.

How do I track my order?

Orders are sent via door-to-door courier and you will be sent a tracking number from Desk & Co. with instructions on how to track your parcel. Alternatively, you can make use of our help centre to assist in tracking your order.

Please feel free to email hello@deskandcostationery.co.nz with any tracking queries.

What is your total turnaround time?

Due to each product being personalised and, as such, individually created, we do require a minimum of 3 working days before we can dispatch your order. Delivery time thereafter depends on the courier partner and other external factors. If your order is urgent or time-sensitive, please be sure to add a note or contact the Studio directly to check on the possible turnaround time. Please note that in the peak season (November), production time can be delayed by up to a further 3 working days so please make provision for this when ordering.

Delivery Options

1. FREE Delivery On Orders Over NZ$49

As a thank you for being a dedicated Desk & Co Stationery customer, if the value of your order totals $49 or more, we will courier your order directly to you for FREE. So make sure you do as much online Desk & Co Stationery shopping as possible in a single order, to benefit from our FREE delivery option.

2. Door-To-Door Courier

For the fastest priority delivery, we use a door-to-door courier service and your Desk & Co. order will be dispatched via our Courier partner, Go Sweet Spot, from our Studio, directly to your door.

Your waybill number, tracking details, and Go Sweet Spot contact details will be sent to you via email when your parcel is dispatched.